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SPEAKER | SESSION |
|---|---|
 Kos Sclavos AM Past National President Pharmacy Guild of Australia Systems Architect PharmaPrograms Industry Consultant | Getting the best out of 8CPAAfter a difficult, protracted battle, the Pharmacy Guild of Australia has secured a new five-year Community Pharmacy Agreement. In this session Kos will draw attention to the key elements pharmacy staff should focus on and explain the strategic direction your pharmacy should take to ensure you extract the maximum benefits. The settings for both the dispensing service and other professional programs within the agreement will be analysed.This session will help build your understanding of 8CPA elements. It will include suggested pharmacy focus activities and assist you to set a baseline for an updated business plan to execute in your pharmacy. |
 Nick Biggs BPharm (Hons) General Manager Client Services NostraData | 8CPA and 60-day dispense insights, calculators and toolsNick will share the latest 60-Day Dispense insights including trends by state and Modified Monash Model (MMM) category, by prescriber and speciality, and according to therapy status. Importantly, Nick will share tips for how to influence these trends, and common mitigation strategies to offset impact on pharmacy revenue. Nick will explain how you can access the 8CPA calculator – the newest addition to NostraData’s Informacy Tool. The calculator will assist pharmacists to evaluate the impact of the 8CPA on their individual pharmacy. |
 Andrew Harman BPharm Senior Manager – Business Support, Programs and Policy Pharmacy Guild of Australia Queensland Branch | Community pharmacy scope of practice: The cornerstone of changeThis session will discuss the evolution of community pharmacy scope of practice across the country with a focus on the Queensland pilot being the catalyst of change. We will explore what has been learnt since the pilot began and gain a greater understanding of the training requirements, the services offered and why early preparation is key to a successful service offering. |
 Renee Watson Head of Retail Operations Sigma Healthcare | Transforming Healthcare: The Impact of Emerging TechnologiesDiscover how cutting-edge technologies are revolutionising DAA packing, crucial for supporting ageing Australians. Automation, machine learning, and robotics are enhancing accuracy and efficiency, ensuring timely medication delivery. MPS Connect collaborates closely with innovators to meet accuracy and scalability needs, optimising medication management for better patient outcomes. This transformative approach not only streamlines operations but also improves safety and quality of care, marking a significant leap towards personalised healthcare solutions for all. |
 Peter Simaris National Key Account Manager – Pharmacy MedAdvisor Solutions | Your pharmacy app and the new MedAdvisor for Pharmacy cloud solutionDiscover how your pharmacy app provides convenience to your customers, builds loyalty and improves operational efficiencies. This session will cover the latest in app enhancements and a sneak preview of the new MedAdvisor for Pharmacy cloud solution. |
 Dr Ella van Tienen BPharm(Hons) PhD Dip Ldrshp & Mgt AACPA MPS Pharmaceutical Society of Australia State Manager Tasmania  Angus Thompson BPharm(Hons) MSc(ClinPharm) GradDip(PrescSci) MPS Pharmacist Clinical Editor, Primary Health Tasmania | Are you palliative care prepared?Most palliative care patients say they would like to be cared for, and to die, at home. However, palliative patients are inherently unstable: deterioration can occur at any time and distressing symptoms can suddenly emerge. Palliative patients need timely access to symptom control medicines to avoid unnecessary suffering and/or unwanted transfers to inpatient facilities. This session will prepare pharmacists to provide optimal care to patients wishing to receive end of life care at home. |
 Curtis Ruhnau BPharm MMgmt MPS FACP Community Pharmacist, Partner Emerton Amcal+ Pharmacy NSW, President Pharmacist’ Support Service (PSS) | Burnout, stress and pharmacy – a personal storyIn this session Curtis Ruhnau, Pharmacy Owner and Pharmacists’ Support Services President will talk about his experiences during COVID and the need to reach out to a listening ear. Even while building what would become an award-winning pharmacy, Curtis was struggling to cope and needed to seek help to deal with everything that 2020 brought. And then something went wrong. Hear how peer support and self-care, including reaching out for professional counselling can help to overcome what seem like insurmountable obstacles.The Pharmacists’ Support Service is available 8am-11pm AEDT 365 days of the year, staffed by volunteer pharmacists. |
 Caroline Nash RN, BN, MPHTM, GradCert IPC, FACTM, FFTM (ACTM), HOSM Manager Clinical Strategy, Aspen Medical | Travel health: A practical approachThrough collaborative problem solving, and the opportunity to ask questions and share experiences, global travel health guru Caroline Nash will ensure you leave this session with an understanding of:• How to develop a systematic approach to travel health consultations • The importance of individualised risk assessments • How to provide accurate and up-to-date pre-travel health advice; and • How to identify appropriate travel health resources and guidelines. You will return to your pharmacy more confident to utilise your new knowledge and the resources available to you to implement an effective travel health service. |
 Heath Szyrko National Account Manager Arrotex Pharmaceuticals | DBG Business OverviewHeath will provide a DBG business overview relating to community pharmacy. |
Kos Sclavos AM Past National President Pharmacy Guild of Australia Systems Architect PharmaPrograms Industry Consultant "  Nina Sclavos BPharm Pharmacist and Key Account Manager, PharmaPrograms | Supporting medication concordance for the Osteoporosis Prolia PatientOsteoporosis is a symptomless health condition, and so it is important that as pharmacists we support patients with structured programs to improve their medication concordance. Build your knowledge on osteoporosis and systemise pharmacist-facilitated programs through PharmaPrograms that support patients. |
 Surge Singh BCompSc (Hons) CEO Locumate.ai | Reshaping the future of Pharmacy WorkforceDiscover how Locumate is transforming the pharmacy industry, by revolutionising access to talent through advanced automation and AI technology.Learn how Locumate’s AI-driven platform automates administrative tasks, freeing up valuable time for pharmacy teams to focus on delivering exceptional patient care. By integrating Locumate, pharmacies are setting new standards for innovation, significantly reducing workloads, and creating a robust recruitment tool that efficiently attracts and retains top talent. We'll delve into Locumate’s innovative features, such as the automated internal locum pool and the subscription model, and their profound impact on workflow optimisation and talent management. Join us to explore how Locumate is reshaping the future of pharmacy workforce management, using cutting-edge automation technology to revolutionise access to talent and elevate your practice to new heights. |
 Professor Suzanne Nielsen BPharmSc(Hons) PhD MPS Deputy Director of the Monash Addiction Research Centre (Monash University) | Take home naloxone is for all pharmaciesDuring this session, we will explore:• Who naloxone is relevant to, and how we can we most effectively communicate about opioid safety with them; and • How we can overcome barriers to naloxone supply in the community pharmacy setting. You will leave the session: • Being aware of the range of resources available to support effective dissemination of overdose prevention knowledge and naloxone use; and • With the confidence to supply naloxone within your pharmacy, to all population groups who may benefit from it. |
Dr Ella van Tienen BPharm(Hons) PhD Dip Ldrshp & Mgt AACPA MPS Pharmaceutical Society of Australia State Manager Tasmania | Implementing a medicines by injection serviceThe scope of pharmacists is continually expanding, with an ever-broadening range of injectable medicines being included in the range of services a pharmacist can offer. This session will help you navigate this ever-changing landscape, providing practical tips on what training is required, how to decide what is within your scope, and implementing a medicines by injection service in your practice. |
 Dr Sarah Anthony Specialist General Practitioner Dr Sarah Anthony Clinic Launceston | The role of ceramides in skin barrier integrity in atopic dermatitisAtopic dermatitis is a common skin condition which causes dry, itchy and irritated skin, and can have significant physical and mental impacts on people living with this condition. In this session, Dr Sarah Anthony will discuss the importance of ceramides and pH in skin barrier integrity and explain the skin barrier dysfunction seen in atopic dermatitis. You will leave this session with the confidence to recommend appropriate adjunctive skincare to support patients living with atopic dermatitis.This session is presented by L’Oreal Dermatological Beauty for CeraVe. |
 Dr Craig Nossel Co-Founder Sciana Health  Danelle Lynn BPharm Dispensary Operations Manager Sigma Healthcare | Behaving Badly: Understanding the psychology behind patient behaviour change to improve health outcomes and business sustainabilityThis session will delve into the pivotal role of pharmacists in fostering positive health behaviour change. By exploring the psychology behind behaviour modification, attendees will gain insights into effective and practical strategies for promoting healthier lifestyles. Our speakers, who have a combination of global expertise and local community pharmacy experience, will provide a range of evidence-based, business-minded, practical tools and techniques for pharmacists to positively influence patient behaviour. They will explore the integration of technology and data to enhance patient engagement, improve medication adherence, enhance customer loyalty, facilitate screening and prevention, and ultimately improve health outcomes. |
Nick Biggs BPharm (Hons) General Manager Client Services NostraData  Mina Wanis BPharm Strategic Operations Manager Sigma Healthcare | Prescription loyalty: How to maximise your share of prescription volumeThe COVID-19 pandemic drove more customers into our pharmacies than ever before, but what have we done to keep them coming back? During this session, Nick will show us national prescription loyalty trends before, during and after the pandemic. Using the EchoRx platform, you will learn how to access your prescription loyalty number and understand how your pharmacy is performing compared with the national average. Through case studies, Nick and Mina will discuss the interventions that have a material impact on prescription loyalty, and demonstrate the potential dollar uplift these interventions can deliver to your dispensary revenue. |
 Ian Dixon Legal Practitioner Director Ai Group | Employment law and support through Ai GroupIn this session, we will be exploring some key employment law updates, including casual conversion, right to disconnect and Respect@Work. We will review the support Sigma brands have access to through Ai Group for insights, advice, and resources to help you stay compliant. |
 Joseph Khalil BPharm Registered and practising pharmacist and Medical Affairs Scientist at Pfizer | Abrysvo® (RSVpreF): Protecting infants through maternal immunisation and older adults against RSVDuring this session we will discuss the burden of respiratory syncytial virus (RSV) in the very young and older age groups, and the impact of Pfizer’s new vaccine, Abrysvo®, on RSV-associated lower respiratory tract disease (LRTD) in these populations. We will also cover the Australian Immunisation Handbook recommendations and administration guidelines for Abrysvo®. |
 Krysti-Lee Patterson CE, MAICD, FANZCAP, MPS, MACP, BPharm, GradCertMgmt, DipLeadMgmt, GradCertAppPharmPrac Founder and Managing Director at Meitheal Services | Breaking down barriers to emergency contraception access in community pharmacyThis interactive session will give pharmacists the knowledge to be able to provide emergency contraception that aligns with the latest clinical evidence and guidelines. It will also highlight the barriers that people seeking emergency contraception face and how pharmacists can remove these barriers and provide support to people seeking emergency contraception. |
 Adam Kramer Head of Strategic Partnerships at Cannatrek | Medicinal cannabis: Considering formulation and dosing optionsDuring this session, you will increase your understanding of the factors considered when medicinal cannabis is prescribed. You will learn about the different formulations available and the dosing guidance for each formulation. Through case studies, you will see how this is applied in practice and how community pharmacists can best support their patients with medicinal cannabis formulations and dosing. |
Dr Ella van Tienen BPharm(Hons) PhD Dip Ldrshp & Mgt AACPA MPS Pharmaceutical Society of Australia State Manager Tasmania | An update on Medication Reviews and Aged Care Onsite Pharmacist ProgramsThe medication review landscape is undergoing significant changes, including the introduction of federal funding for Aged Care Onsite Pharmacists. This session will help you navigate the changes in the accreditation space and provide insight into how engaging an onsite aged care pharmacist might be beneficial for your pharmacy. |
Danelle Lynn BPharm Dispensary Operations Manager Sigma Healthcare | The 60-day dispense pulse checkOne year on from our inaugural Sigma Pharmacist Summit and the introduction of 60-day dispensing, what changes have you implemented in your pharmacy? This session will allow you time to reflect on the impact the last 12 months has had on your business and to hear from your peers as they share their experiences. We will then review the key messages from the past two-days’ sessions, to help you solidify your action plan for the next 12 months, to take back to your pharmacy team. |
 Theda Grunefeld BPharm GCAPharmPrac GCClinPharm Dispensary Business Specialist Sigma Healthcare Mina Wanis BPharm Strategic Operations Manager Sigma Healthcare | Resources wrap-upWith your action plan now clear in your mind, Theda and Mina will remind you of the platforms, programs, tools and resources available to help you achieve your goals. |
Speakers
Day One SPEAKERS – Saturday 3 June 2023 |
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|---|---|---|
ORGANISATION BIO – EXHIBITION HALL | SESSION SUMMARY | SPEAKER BIO |
| Welcome | MC | |
| Keynote Address – 30min | Kos Sclavos | |
| Industry Update | ||
| The Culture Plan | Vanessa Lontos BPharm (Hons) |
|
| People are at the heart of healthcare. Vanessa, a pharmacy coach, and team development expert will share a simple, evidence-based framework for building team culture and workplace wellbeing using best-practice principles.ÊVanessa will help you find time to lead and engage your team in practical and relevant ways so you can more easily overcome barriers, navigate change, and achieve meaningful results for your pharmacy. | Vanessa Lontos is an inspiring pharmacy leader, speaker and coach. Vanessa empowers pharmacists to lead happy and engaged teams that deliver holistic health solutions and expanded pharmacy care. Vanessa has worked with pharmacy teams across Australia, delivering coaching and development in areas of patient engagement, solution selling, building a culture of learning, leadership, innovation and change management.ÊPrior to launching her consulting business, Vanessa led the Learning and Development team at Sigma Healthcare. In 2010 Vanessa was a finalist for the City of Port Phillip Citizen of the Year award and won the 2019 ARCHI Award at Sigma Healthcare.Vanessa is also currently a Learning Partner at THINKA, a previous pharmacy owner of Clarendon Pharmacy, and lives with her daughter, Olivia, in Melbourne. | |
| PSA | Supporting Mental Health | Jarrod McMaugh BPharm MPS |
| The Pharmaceutical Society of Australia is the only national peak body that represents all of Australia's 35,000 pharmacists across all practice areas. We want every Australian to have access to the best healthcare, which must include optimising access to pharmacists expertise and medicines. As the most accessible healthcare professionals, we want pharmacists to be at the forefront of healthcare to enhance the lives of Australians through safe, quality, and effective use of medicines. PSA is the leading education provider for pharmacists at all stages of their careers. From early career pharmacists to seasoned professionals wanting to brush up on the latest practice developments, PSA is here to support our profession to provide the best care to patients. | The disease burden of mental health conditions on the Australian health care system is vast, with many Australians suffering in silence. Pharmacists have the ability to reach out to sufferers and take steps to ensure they receive the best care. Learn how to engage your community about mental health and open the lines of communication about these debilitating conditions. | Jarrod McMaugh is the State Manager for the Victorian Branch of the Pharmaceutical Society of Australia, and the lead for Digital Health. He has been a pharmacist for 20 years, working in community pharmacies in rural areas for most of his career. Jarrod has an interest in professional practice, innovative service design, and furthering the role and utilisation of pharmacists in all areas of health care delivery. |
| Australian Pharmacy Council | Workplace based assessment tools: an interactive session | Josephine Maundu, BPharm (Hons), MPH, PharmD |
| The Australian Pharmacy Council (APC) is the national accreditation authority for pharmacy education and training.ÊThey keep the public safe by setting and maintaining high standards of pharmacy education, ensuring that pharmacists are competent and can deliver effective health care. | Synopsis | Josephine is currently Director of Policy and Projects at the Australian Pharmacy Council (APC). She is a registered pharmacist and has worked in many roles and practice settings in Australian and overseas. Prior to joining the APC, Josephine was involved in implementation of reforms following the Medicines and Medical Devices Regulation Review (MMDR) at the Therapeutic Goods Administration in Canberra. |
| This interactive session is for interns, early career pharmacists (ECPs), supervising pharmacists, and preceptors. | ||
| They do this through: | Through role play and group discussion you will learn about workplace-based assessment methodologies and how these structured activities support intern and ECP learning and readiness to practice independently. Participants will have hands on experience in the use of the workplace based assessment tools developed by the Australian Pharmacy Council. | |
| Skills assessment | You will join a dynamic network of pharmacists committed to fostering essential clinical skills and professional qualities in everyday workplace practice. | |
| The APC assesses the competency of Australian pharmacy interns and the skills of pharmacists who qualified outside Australia. Their focus on evidence-based assessment means all pharmacists in Australia meet the same high standards. | Glenys Wilkinson |
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| Accreditation of pharmacy programs and providers | Learning objectives | Glenys Wilkinson is currently the Deputy Chief Executive Officer for the Australian Pharmacy Council (APC) where she manages the projects, accreditation, examinations and skills assessment teams. Glenys holds undergraduate and Masters level qualifications in social work, organisational development and executive coaching and has held executive management positions in the not for profit and community sectors. Prior to her current position Glenys was Chief Executive Officer of the Australia Association of Social Workers. |
| The ACP accredits pharmacy programs and continuing professional development (CPD)Êaccrediting organisations in Australia. They develop and maintain the standards for these processes. This means that Australian pharmacists can expect a consistent, evidence-based standard of learning.ÊIt also means the community can trust pharmacists. | By the end of the session you will be able to: • Explain the purpose of workplace based assessment and state examples of workplace based assessment tools. • Describe how the entrustment concept underpinning entrustable professional activities (EPAs) supports pharmacy intern and ECP development. • Identify pharmacy encounters that can be used as the basis for case based discussions • Describe resources that are available to support interns, ECPs and their supervisors in their understanding of how to use workplace based assessment tools. | |
| Session Outline | ||
| Short Presentation: Overview and introduction to workplace based assessment | ||
| Role Play: Case Based Discussion and Assessment Forms | ||
| Video: Assessment of Entrustable Professional Activity | ||
| Discussion: Making entrustment decisions | ||
| Conclusion | ||
| Take aways | ||
| • You will have confidence to carry out case based discussions and assessment of Entrustable Professional Activites in your pharmacy workplace. • You will understand the value of the application of these tools for interns and early career pharmacists. | ||
| Competency standards (2016) addressed: 1.1,4.3,5.1 | ||
| TBC | Morris Miselowski | |
| Arrotex | Arrotex Business | TBC |
| Arrotex Clinical | TBC | |
| Dispensary Worx | Danelle Lynn BPharm |
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| PharmaPrograms | Dispensary Operations – 30min | Kos Sclavos |
| Prescription retention/loyalty | ||
| Pharmacy Team: Top-performing | ||
| MedAdvisor | ||
Day TWO SPEAKERS– Sunday 4 June 2023 |
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|---|---|---|
ORGANISATION BIO Ð EXHIBITION HALL | SESSION SUMMARY | SPEAKER BIO |
| The North Queensland Community Pharmacy Scope of Practice Pilot | Full Scope | Sara Kemp BSc(Pharm) Senior Project Leader |
| The North Queensland Community Pharmacy Scope of Practice Pilot, a first in Australia, authorises participating pharmacists to provide a broader scope of care services for their patients. During the Pilot, pharmacists will be able to offer the following: | ||
| Wider range of vaccinations | The North Queensland Community Pharmacy Scope of Practice Pilot | |
| Medication administration | The Pharmacy Guild of Australia, Queensland Branch | |
| Therapeutic adaptation, substitution, and continued dispensing | Sara Kemp is a former Canadian prescribing pharmacist with over 20 years of experience in community pharmacy, the majority of which were in pharmacy operations, professional services and business development. Sara has also worked in the areas of medical information and marketing and has practiced across a wide range of pharmacy settings including independent, franchise and big box pharmacies. During her time as President of the New Brunswick College of Pharmacists, Sara supported the updating of the Pharmacy Act to incorporate key practice changes, including pharmacist prescribing and injection services as well as technician licensing. Sara believes the evolution of pharmacy practice to a much more patient-centric care model is long overdue in Australia and is excited to be able to continue advocating for the right patient care at the right time and right place. | |
| Autonomous prescribing for 17 acute common conditions and wellbeing | ||
| Structured prescribing as part of 5 chronic diseases management programs | ||
| BioCeuticals | Mental Health Supplements | |
| Blackmores | ||
| PSA The Pharmaceutical Society of Australia is the only national peak body that represents all of Australia’s 35,000 pharmacists across all practice areas. We want every Australian to have access to the best healthcare, which must include optimising access to pharmacists’ expertise and medicines. As the most accessible healthcare professionals, we want pharmacists to be at the forefront of healthcare to enhance the lives of Australians through safe, quality, and effective use of medicines. PSA is the leading education provider for pharmacists at all stages of their careers. From early career pharmacists to seasoned professionals wanting to brush up on the latest practice developments, PSA is here to support our profession to provide the best care to patients. | Culturally Safe Care Culturally safe care should be a standard experience for Aboriginal and Torres Strait Islander patients when accessing health care. PSA has developed guidelines for pharmacists supporting Aboriginal and Torres Strait Islander peoples with medicines management to guide you on your journey to provide culturally safer care. In this session we will discuss some of the recommendations from the guidelines, giving real-life examples of small changes you can make and ways to connect meaningfully with community to make a big difference in improving the care of your Aboriginal and Torres Strait Islander patients. | Jarrod McMaugh BPharm MPS |
| Jarrod McMaugh is the State Manager for the Victorian Branch of the Pharmaceutical Society of Australia, and the lead for Digital Health. He has been a pharmacist for 20 years, working in community pharmacies in rural areas for most of his career. Jarrod has an interest in professional practice, innovative service design, and furthering the role and utilisation of pharmacists in all areas of health care delivery. |
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| AI Group | Ian Dixon | |
| Andrew Campbell | ||
| RSM | Performance/KPIs/Reporting, using Nostra to understand opportunity | Craig Dhondee |
| Kian, RSM TBC | ||
| Dispensary Automation – BD | BD TBC | |
| Medicinal Cannabis | Cannatrek TBC | |
| ADHA When it comes to improving the health of all Australians, the role of digital innovation and connection is a vital part of a modern, accessible healthcare system. Under the backdrop of COVID-19, digital health has seenÊexponential growth in relevance and importance,Êmaking itÊmore pertinent than ever for all Australians and healthcare providers. The Australian Digital Health Agency (ADHA) is a corporate Commonwealth entity established by the Public Governance, Performance and Accountability (Establishing the Australian Digital Health Agency) Rule 2016. They strive to deliver a healthier future for all Australians through connected healthcare. They aim to achieve this by creating a collaborative environment to accelerate adoption and use of innovative digital services and technologies. | Dispensary Operations – 45min ASL/eScripts, eNRMC, RTPM | Vicki Ibrahim BPharm MHM CHIA |
| Director, Medicines Safety Program – Program and Project Delivery Branch – Policy, Programs and Engagement DivisionÊ | ||
